Shipping Information

Last Updated: September 2026

At ANKHA, we understand that receiving your outfit is an important part of your shopping experience. We carefully prepare, package, and deliver every order with attention to detail to ensure your ANKHA piece reaches you safely and beautifully.

1. Delivery Across Pakistan

ANKHA provides delivery services across Pakistan through trusted courier partners.

We deliver to major cities as well as other locations throughout the country. Delivery availability may depend on courier coverage in your area.

2. Order Processing Time

Once your order is confirmed, our team carefully prepares your outfit for dispatch.

Ready-to-Ship Products:

Orders are usually processed within:

2–4 working days

Customized / Altered Orders:

Customized or specially prepared outfits may require additional processing time.

The estimated delivery timeline will be communicated after order confirmation.

3. Delivery Time

After your order has been dispatched, estimated delivery times are:

Major Cities:

3–5 working days

Other Areas:

5–7 working days

Delivery times may vary due to:

• Courier delays
• Weather conditions
• Public holidays
• High order volumes during festive seasons

4. Shipping Charges

Shipping charges are calculated according to your order and delivery location.

The applicable shipping fee will be displayed during checkout before completing your purchase.

From time to time, ANKHA may offer:

• Free delivery promotions
• Seasonal shipping offers
• Special campaign discounts

5. Order Tracking

Once your order has been dispatched, you will receive your shipment details through your registered contact information.

You can use the provided tracking information to follow your order status.

If you need assistance tracking your order, our customer support team will be happy to help.

6. Cash on Delivery (COD)

Cash on Delivery is available for customers across Pakistan.

For COD orders:

• Please provide an accurate phone number and address
• Our team may contact you for order confirmation
• Payment will be collected at the time of delivery

To avoid delays, customers are requested to remain available when the parcel arrives.

7. Packaging

Every ANKHA outfit is carefully packed to maintain its quality and presentation.

Our packaging process ensures:

• Protection of delicate embroidery
• Safe handling during delivery
• Premium unboxing experience

Your order is prepared with the same care and attention that goes into creating each ANKHA design.

8. Delivery Address Information

Customers are responsible for providing complete and accurate delivery details, including:

• Full name
• Contact number
• Complete address
• City
• Postal code (if applicable)

ANKHA is not responsible for delays caused by incorrect or incomplete delivery information.

9. Failed Delivery Attempts

If delivery cannot be completed due to:

• Customer unavailability
• Incorrect address
• Unreachable phone number

The courier may attempt delivery again or return the parcel according to their policy.

Additional charges may apply for re-dispatching returned orders.

10. International Orders

Currently, ANKHA primarily serves customers within Pakistan.

For international delivery inquiries, please contact our customer support team. We will guide you regarding availability, shipping options, and estimated charges.

11. Contact Us

For any questions regarding your order or delivery, please contact:

ANKHA Customer Support

Email: support@ankhaofficial.com
Website: www.ankhaofficial.com