Privacy Policy

Last Updated: September 2026

At ANKHA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and manage your information when you visit our website, place an order, or interact with our services.

By using the ANKHA website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect certain information to provide you with a smooth and personalized shopping experience.

The information we collect may include:

Personal Information:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Order details
• Account information

Payment Information:

When you make a purchase, payment details may be processed through secure payment providers. ANKHA does not store complete payment card details on our servers.

Website Usage Information:

We may collect information about how you interact with our website, including:

• Browsing activity
• Pages visited
• Device information
• Website preferences

This helps us improve our website experience and provide better services.

2. How We Use Your Information

The information collected from you may be used for the following purposes:

Order Processing

• To process and deliver your purchases
• To confirm your orders
• To provide order updates and delivery information

Customer Support

• To respond to your questions
• To assist with exchanges, returns, and product inquiries

Website Improvement

• To improve website functionality
• To understand customer preferences
• To enhance your shopping experience

Marketing Communication

With your permission, we may send:

• New collection updates
• Exclusive offers
• Promotional announcements
• Fashion inspiration

You may unsubscribe from marketing communications at any time.

3. Protection of Your Information

At ANKHA, we take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.

We use secure technologies and follow appropriate security practices to maintain the safety of your information.

However, please understand that no online platform can guarantee complete security of information transmitted over the internet.

4. Sharing Your Information

ANKHA does not sell, trade, or rent your personal information.

We may share necessary information only with trusted service providers who help us operate our business, including:

• Delivery and courier partners
• Payment service providers
• Website service providers

These partners are only provided with the information required to complete their services.

5. Cookies Policy

Our website may use cookies to improve your browsing experience.

Cookies help us:

• Remember your preferences
• Improve website performance
• Understand customer behavior
• Provide relevant content

You may choose to disable cookies through your browser settings, but some website features may not function properly.

6. Account Information

If you create an account with ANKHA, you are responsible for keeping your login details confidential.

You can:

• Update your account information
• Review your order history
• Request changes to your personal details

If you believe your account has been accessed without permission, please contact us immediately.

7. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or payment services.

ANKHA is not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before sharing personal information.

8. Your Rights

You have the right to:

• Request access to your personal information
• Request corrections to inaccurate information
• Request deletion of your information where applicable
• Opt out of marketing communications

To make a request, please contact our customer support team.

9. Children’s Privacy

ANKHA does not knowingly collect personal information from children.

Our website and services are intended for individuals who can legally make online purchases according to applicable laws.

10. Changes to This Privacy Policy

ANKHA may update this Privacy Policy from time to time to reflect changes in our services, practices, or legal requirements.

Any updates will be posted on this page with the revised date.

We encourage customers to review this policy periodically.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

ANKHA Customer Support

Email: support@ankhaofficial.com
Website: www.ankhaofficial.com