Returns & Exchanges

At ANKHA, we want you to feel confident with every purchase. Each piece is carefully prepared and checked before being dispatched.

If you receive an item that has a manufacturing defect or an incorrect item, please contact us so we can assist you.

Eligibility for Returns & Exchanges

We accept exchange requests under the following conditions:

• The item must be unused, unworn, unwashed, and in its original condition.
• The item must be returned with its original packaging and tags intact.
• The exchange request must be submitted within 7 days of receiving your order.
• Items that have been altered, damaged, washed, stained, or worn may not be eligible for exchange.
• Sale, discounted, clearance, or promotional items may be final sale, unless the item arrives damaged or incorrect.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible.

Send us:

• Your order number
• Your name and contact number
• Clear photographs/videos of the issue
• A brief description of the problem

Our team will review your request and guide you through the next steps.

Exchange Process

To request an exchange, contact us through:

Phone: 0325 5970451
Email: ankhaofficial@gmail.com

Once your request is approved, our team will provide you with the necessary instructions for returning the item.

Important Note

Customers are responsible for taking reasonable care of items while they are in their possession. ANKHA reserves the right to refuse an exchange if the item does not meet the conditions stated above.

For further assistance, please contact our customer support team.